Frequently Asked Questions
Need advice or have questions before booking a new boiler? Don’t hesitate to give us a call on 0116 3266 166 or ask a question through live chat.
Boiler Installation FAQs
Yes. All of our installers are professional, experienced central heating engineers with Gas Safe certification.
All of our engineers go through a number of checks to gauge competency and ensure they are Gas Safe Registered. We also closely monitor customer reviews about our engineers to make sure that our customers are always 100% satisfied with the work carried out in their property.
By law all gas engineers must be on the Gas Safe Register. This ensures that engineers are up to date with the latest practices, laws and are regularly trained. The Gas Safe Register is vital to consumers as it ensures that gas work is carried out safely and properly to avoid future complications or damage to property. Gas Safe Registered engineers are regularly subject to spot inspections by the Gas Safe Register to ensure that standards are regularly maintained.
General Boiler FAQs
We get asked this question more than any other. This is why we created our instant online pricing tool, to help our customers get an instant estimate. The tool considers your needs and gives you a personalised estimate based on the information you have provided. One of our engineer will get in touch with you to confirm some details and to give you a fixed price quote.
If your boiler is broken down and you are without heating and hot water, we will class this as an emergency and will aim to get your new boiler installed within 24-48 hours of acceptance of our quotation.
Our Boilers come with a 5 to 10-year Parts and Labour Warranty direct from the Manufacturer! Meaning you can rest assured that your new boiler is in safe hands. Alongside the Manufacturer warranty, you will also get a 12 months workmanship warranty from Britannic Heating for any pipework installed by us. If you have any problems, we are here to help.
- We offer Flexible finance options meaning you can spread the cost of your new boiler over a period that suits you. We can offer this with no deposit if needed. You will find all details with your quote.
- We also accept credit card payment, Bank transfer & cash payments.
- We are fully insured & gas safe registered
- We only deal with reliable and market leading branded boilers
- We provide 12 MONTHS WORKMANSHIP WARRANTY with every installation
- We always give Itemised , All Inclusive and Fixed Price quotes.
- We always clean up after the job & take away all waste generated
Only 3 steps to your new boiler
1
Call Us Or Request A Call Back
Call us on 0116 3266 166 or Fill out the form to request a call back.
2
Whatsapp Video Call Survey Or Site Visit
No Salesman involved & No Hidden charges. Just a survey and we will submit you a fixed price.
3
We Install Your New Boiler
Tidy & Professional installation by one of our experienced and friendly engineers.
Our Reviews
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